// Ongoing Support
Keep Your
Chargers
Running
Reliably.
An EV charger that's offline is a poor guest experience, a missed revenue
opportunity and a reflection on your business. TotalCharge provides
proactive maintenance and support packages that keep your charging
infrastructure performing, whatever the site, whatever the scale.
// Core Services
What's Included in Our Maintenance.
Every maintenance package includes a comprehensive suite of support services designed to
maximize uptime and performance.
01
Remote 24/7 Monitoring
Faults identified via and acted on fast.
02
Proactive Diagnostics
We resolve many issues before you're aware of them.
03
Scheduled Maintenance
Preventative maintenance visits keep systems optimal.
04
On-Site Engineer Support
Hardware fault resolution by certified engineers.
05
Software Updates
Network tracking & continuous software improvements.
06
Health Reporting
Charger health and uptime reporting dashboards.
// Core Services
Why Maintenance Matters.
- Maximise charger uptime and revenue performance
- Protect your guest or employee experience
- Reduce the risk of costly emergency repairs
- Clear reporting so you always know how your infrastructure is performing
- No need to manage multiple contractors - TotalCharge handles everything
Ready to Protect Your Investment.
Talk to our team about which maintenance package is right for your site. We'll help you choose the level of support that maximizes uptime and revenue.